Hard rule
Do not activate CSC without post_office_code.
Activation checklist
- Confirm CSC is linked to a valid partner.
- Confirm partner is operationally active (status may be
approved or active).
- Confirm CSC has
post_office_code set (not blank).
- Confirm CSC branch assignment is correct for the region (
branch_office_id logic).
- Activate CSC status as per policy and record who activated and when (audit trail).
After activation
- Ask operator to do a test booking flow (without financial risk if possible).
- Remind operator: always share
booking_reference for support cases.