Do and Don't

High-priority operational rules for district oversight.
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Quick Checklist

  • No DB edits (no schema, no data changes).
  • No activation without post_office_code.
  • Keep audit trail for every exception and correction.

Do

  • Standardize checklists across branch offices.
  • Use audits as artifacts and track trends weekly.
  • Escalate with evidence bundles only.
  • Focus on routing discipline and compliance first.

Don't

  • Do not bypass workflow gates under pressure.
  • Do not allow inconsistent routing to accumulate.
  • Do not approve actions without identity and routing completeness.
  • Do not request ad-hoc DB changes as a shortcut.