Assisted Booking - Service

Steps

1. Select the correct Service module.
2. Enter customer details carefully (mobile/name/address where required).
3. Select service options and confirm charges.
4. Create booking and note booking_reference.
5. Collect payment using allowed method.
6. Confirm payment success.
7. Provide receipt/reference to customer.

Common mistakes

• Wrong customer mobile (causes OTP/support mismatch).
• Wrong address or service option.
• Do not mark "paid" unless payment is confirmed.