CSC Help / Guide

Sections

• CSC Operator Guide
  Roles, workflow, booking_reference, routing rules, do/don't.
• Assisted Booking - Service
  Step-by-step assisted service booking.
• Assisted Booking - Parcel
  Parcel booking steps, pickup/delivery notes, common errors.
• Assisted Booking - Travel
  Travel booking steps, passenger details, cancellation notes.
• Commission Basics
  Pending/credited/reversed, disputes, and checks.
• Post Office Rules
  post_office_code mandatory rule and routing checklist.
• Daily Checklist
  Operator daily checklist (fast).
• Troubleshooting
  Common issues: status mismatch, payment pending, missing post office code.

Quick rules (must follow)