Assisted Booking - Travel

Steps

1. Select Travel module (train/flight/bus as applicable).
2. Search route/date and select service.
3. Enter passenger details exactly as per document.
4. Review fare + cancellation rules with customer.
5. Create booking and note booking_reference.
6. Collect payment and confirm success.
7. Share ticket/reference to customer.

Common mistakes

• Name/DOB mismatch (can cause rejection).
• Wrong date/route selection.
• Not explaining cancellation rules clearly.